Higher order volume
To us it’s great news, that despite (or because of) the Corona crisis, orders keep coming in. The amount of orders has almost doubled in the past month!
Many products out of stock
About 85 of our overall almost 400 products are currently out of stock. 90% of those products have been ordered at an early stage and, therefore, will be soon (within 2-4 weeks) back in stock.
Due to the absence of some products, many of you weren’t able to place their orders as desired.
A large number of customers has been asking for the opportunity of pre-ordering so as to be able to complete their orders.
Feature update: pre-orders
From now on, you can pre-order at KoRo. This means that now it's possible to order already products that are currently out of stock, such as pistachio butter, white & brown almond butter, pesto verde and our pineapple rings.
This concerns those products that are currently out of stock and that will return for sure within the next 2-4 weeks. The products concerned are marked with specific delivery information.
Products whose delivery time is exceeding 4 weeks or whose arrival is even uncertain cannot be preordered yet.
If you've added a product marked by a delivery note to your shopping cart, your order will be shipped within 2-4 weeks.
If your shopping cart doesn’t contain any products marked with delivery information, your order is delivered as usual within 5-7 working days.
Please note that in any case your order will be delivered only completely. Partial deliveries will not take place.
Once again, the products concerned are marked with a delivery note.
Moreover, on the product page, you can see the expected date of arrival of each out-of-stock product (= expected day of arrival at our warehouse).
In case that the arrival of a product concerned is however seriously delayed, we will inform you by mail about it.
Warehouse capacity overload
Our warehouse is working hard to complete and carry out your order. At the moment we are trailing behind of about 2-3 days. Our warehouse employees are also working on Saturdays and will catch up appr. within the 19th of April.
Despite all circumstances, our team is working diligently to ensure that our goodies arrive as soon as possible at your home! Of course, we will keep you informed in case of any further updates in our food journal, the KoRo newsletter and our social media channels!
All products that are available for pre-order are linked as „Matching products“ below.